Switchboard
You can contact all departments and services for any of our hospitals through our main switchboard. Our switchboard operators will help to direct your query.
General address
University Hospital of North Tees,
Hardwick Rd,
Hardwick,
Stockton-on-Tees
TS19 8PE
Telephone
01642 617617
24 Hours a day
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Patient experience team
If you would like to share your experience, comments, concerns or have a general query about current or past care or treatment please contact our patient experience team, who are here to help.
Telephone
01642 624719
Email
[email protected]
Monday to Friday
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Appointments
If you need to rearrange or cancel an appointment please contact us. We can reschedule your appointment if it is not convenient for you.
We would encourage anyone who’s having difficulty making an appointment to get in touch. Hospital appointments are arranged for a reason so we want to stress the importance of attending.
Parking enquiries
For queries about parking and fees contact our car parking management office.
Telephone
01642 624062
Email
[email protected]
Monday to Friday
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Charity enquiries
If you’re interested in raising funds, leaving a legacy or have queries about taking part in one of our fundraising events, get in touch with our North Tees + Hartlepool Together team.
Telephone
01642 383571
Email
[email protected]
Monday to Friday
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Access to health records
Medical Legal Team
Medical Records Department
University Hospital of North Tees
Hardwick Road
Stockton-On-Tees
TS19 8PE
Phone:
01642 383516
Email:
[email protected]
Monday to Friday
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Finance
For any invoice payment queries contact our payroll team.
Email
[email protected]
Monday to Friday
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People services (Human Resources/Workforce)
For any human resource, work experience or job enquiries contact our workforce department.
Email
[email protected]
Opening hours
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Procurement and supplies
For general enquiries on contracting, supplies and tendering.
Email
[email protected]
Freedom of Information
To make a freedom of information request, please contact the Trust’s FOI office. We will endeavour to disclose recorded information that we hold to applicants within 20 working days in the format requested, unless the information is exempt from disclosure.
Email
[email protected]
Press and Media
Our communication and engagement team are available to assist with press and media enquiries.
Out of hours: If you have an urgent media enquiry out of hours please call our switchboard on 01642 617617 and ask for the manager on call.
Email
[email protected]
Telephone
01642 383024
Monday to Friday
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